Refund policy

Return and Refund Policy

At Vendaree, our products are made to order. Please review the product description, size guide, color, and shipping details before completing your purchase.

Damaged, defective, incorrect, or misprinted items

If your order arrives damaged, defective, incorrectly printed, or different from what you ordered, email vendaree@gmail.com as soon as possible, preferably within 30 days of delivery. Include your order number, a description of the problem, and clear photos showing the issue.

We’ll review your request and arrange an appropriate replacement or refund for confirmed problems at no additional cost to you. Please contact us before sending anything back; a physical return is generally unnecessary for confirmed production defects.

Sizing and change-of-mind returns

Except where required by applicable law, we do not accept returns or exchanges because you changed your mind or selected the wrong size or color. This does not apply if we sent an item that differs from your order.

Lost packages

If your package has not arrived, contact vendaree@gmail.com promptly, preferably within 30 days after the estimated delivery date, so we can investigate and arrange an appropriate resolution.

Order changes and cancellations

Contact us immediately if you need to change or cancel an order. We cannot guarantee changes or cancellations once production begins, except where required by law.

Refunds

Approved refunds will be issued to your original payment method. Your bank or payment provider may take additional time to post the credit.

Your rights

This policy does not limit any cancellation, return, refund, or warranty rights you have under applicable consumer law.

Questions? Contact vendaree@gmail.com.